Covid 19

Welcome to our Coronavirus Policy (COVID-19)

We have been monitoring the novel Coronavirus COVID-19 situation closely over the last 6 months. To keep you, your family members and our communities safe, we have made some changes in our operations.

Effective from Monday 11th May 2020, we have implemented the following updates:
  • Our offices are closed
  • All travel to clients is cancelled
  • All individual face-to-face meetings are cancelled and will be rearranged according to individual arrangements made with our clients. If you would like to speak to us directly to make these arrangements yourself please call us on 07717 737874
 
Response Contact
If you suspect or are confirmed having contracted COVID-19, or have any questions or concerns about our response to the pandemic, please contact:

NHS Services on 101, or speak to your GP who will give you guidelines of the necessary actions. You can also refer to the Government website at https://www.gov.uk/coronavirus

Facility Closure
Our offices are currently CLOSED to all non-essential meetings and encourage all our clients who are able to work from home. All our meetings will be arranged via online means and contacting us on 07717 737874 or by email at enquiries@sarahjchapman.com will enable you to make the necessary arrangements to do so.

We encourage all our clients to follow these guidelines:
  • Avoid travelling with public transportation, especially during peak times.
  • Wash your hands immediately after arriving at the office for at least 20 seconds with soap.
  • Avoid touching your face, mouth or eyes.
  • Do not shake hands and maintain a distance of 6 feet between co-workers.
  • If you are feeling unwell, please leave immediately.
  • Working Remotely
  • We are taking this unusual time as an opportunity to experiment with new ways of working.
Meetings - We will replace all in-person meetings with (Zoom/Uber Conference/Skype)

Collaboration - We will be using various means to keep everyone up-to-date, according to your individual circumstances

We want to be successful working remotely and here are some best practices to ensure this:
  • Communication - Over-communicate about what you are working on. There is no such thing as over-communication, however, please use online notifications respectfully.
  • Tolerance - Assume the best of intentions with written messaging. Without in-person interaction, it may be harder to interpret the meaning and tone of a message.
  • Availability - Some team members may have family members at home to care for. Please advise your co-workers of your schedule and particular circumstances, so that we can best adapt work at this unusual time.
  • Scheduling - Divide your day in deep work when you prefer not to be disturbed, and shallow work when you are available to colleagues, and communicate that to your colleagues.
Travel Postponement
We are postponing all work-related travel, both international and national. We recommend that you also postpone all non-essential personal travel. If you must travel, take necessary precautions recommended by health authorities to prevent being infected by COVID-19.

Sickness and Absences
If you experience symptoms of COVID-19, particularly a fever and cough, if you have been to an area with an outbreak or if you have been in close contact with an infected person, please contact the health authorities for further advice.

Please take any time off to recover from illness during this period. To avoid overwhelming our medical system, you do not need a note from a doctor about illness to take leave. 

Staying Safe
Please be aware of your role in our community to help stop the spread:
  • Contact - Avoid physical contact, such as handshakes and kissing.
  • Hygiene - Wash your hands. Avoid touching your face, eyes, mouth and nose.
  • Events - Avoid events with 6 people or more and stay 6 feet away from others at events, if need to attend.
  • Coughing - Cover your mouth when coughing, ideally with disposable paper.
Mental Wellbeing
Please take the time to care for your mental wellbeing. Based on the World Health Organisation's guidelines, here are some helpful principles to follow:
  • Anxiety - If you are feeling anxiety, avoid watching, reading or listening to news that may increase your distress. Use news to take practical steps, and set aside a couple times per day to review the news, versus a continuous stream.
  • Stress - If you are feeling stressed, take a break and do something relaxing, such as reading a book or watching a television show.
  • Empathy - If you upset, be empathetic to the others around you that may also have higher levels of anxiety and stress.
  • Language - Be careful in the language that you use by being thoughtful in your working and by referring to “people who have COVID-19”, “people who are being treated for COVID-19”, and “people who are recovering from COVID-19.”
Local Health Contacts
If you have questions about COVID-19, please contact the healthcare providers listed below. Be mindful that this is a time of increased demand for their services.

This Covid 19 Policy was last updated on 1st October 2020

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